FAQ

Frequently Asked Questions

What’s the difference between coaching and therapy?

Therapy typically operates from a medical model that diagnoses and treats mental illness. Dr. Preston’s coaching takes a fundamentally different approach: you’re not broken, and your emotions aren’t diseases that need curing. Emotional wellness coaching focuses on education, skill-building, and empowerment. If you’re dealing with severe mental health crises or need clinical diagnosis and treatment, traditional therapy may be more appropriate.

How does virtual grief counseling work?

Virtual coaching sessions happen entirely online through secure video conferencing. You can connect from anywhere in North America with a reliable internet connection and a private space. Sessions typically last 50–60 minutes. Many people find they’re actually more open and relaxed when working from home.

What are Dr. Preston’s credentials?

Dr. Preston brings extensive expertise to his work — doctoral training in human psychology, decades of clinical experience, and years studying grief, shame, fear, and the full spectrum of human emotional experience. He is also an author whose work reaches people across North America seeking a more empowering approach to emotional health.

How much does coaching cost? Is it covered by insurance?

Investment in coaching varies depending on the program structure and length of engagement. During your initial consultation, Dr. Preston will discuss options that align with your needs. Because coaching is not therapy and doesn’t involve medical diagnosis, it typically isn’t covered by provincial health plans, though some EAPs may include coaching services.

What can I expect in my first session?

Your first session is about connection, clarity, and direction. Dr. Preston will want to understand what brought you to seek support right now. By the end, you’ll have a clearer sense of whether this approach resonates with you and how coaching might support your goals. Many clients leave the first session already feeling a sense of relief — not because their challenges have disappeared, but because they’ve begun relating to them differently.